Refund policy

Hilltop’s Guarantee

At Hilltop, we guarantee that there will be no crystallisation of our honey products, and no fermentation of our maple products upon arrival of your order.

If our products are in one of the states mentioned above, you have 7 days from the delivery date to report this once the products have been signed for. After 7 days you take full responsibility and ownership of the stock.

Any damages, loss of stock, product defects or anything else of that nature occur after the 7 days will NOT be credited.