Frequently Asked Questions


How should I store my honey?

You should store you honey in a dry place at room temperature with the jar, or lid, securely sealed. Once opened you should store the honey in the same way.

Your label changed, has your honey?

Thanks for noticing our new look! Our Honey varieties are the exact same; 100% pure, natural and delicious.

How can I make my honey runny again?

You should place your honey in a warm area, for a prolonged period of time, to break down the crystals that have formed. Find out more about why honey crystallises here.

What is the difference between runny honey and soft set honey?

Our runny honey keeps it’s liquid consistency and soft set honey is the same delicious taste but in a buttery texture.

Is your honey pasteurised?

We don’t want to delay any further time between you and a mouthful of delicious honey, so the short answer is no, our honey is not pasteurised.

We only ever gently warm our honey to remove the bits we don’t want you to eat – like the odd bees legs!

Do you add any additional ingredients, such as sugar, to your honey?

Nope, definitely not. Nothing is added or taken away from our varieties of honey.

Does honey have an expiry date?

Your honey may crystallise but it it should never really go off – this is due to its high content of natural sugar. We print best before dates on all of our products and recommend that you eat them before the suggested date.

How should I store my cut comb?

We recommend storing your cut comb in a dry place at room temperature with the container securely sealed. Once opened you should store the cut comb in the same way.

Why can't I feed honey to my baby less than one year of age?

It’s recommended that honey should not be given to infants under one year of age because of the rare possibility of being infected with the bacteria that causes botulism (Clostridium botulinum). Once a toddler reaches one year old, their digestive system is mature enough to kill any botulism.

How do the bees make the honey?

Bees start making honey, by collecting nectar from the blossom by sucking it out with their tongues. They store it in what’s called their honey stomach, which is different from their food stomach. When they have a full load, they fly back to the hive. There, they pass it on through their mouths to other worker bees who chew it for about half an hour. It’s passed from bee to bee, until it gradually turns into honey. Then the bees store it in honeycomb cells, which are like tiny jars made of wax. The honey is still a bit wet, so they fan it with their wings to make it dry out and become stickier. When it’s ready, they seal the cell with a wax lid to keep it clean.

How do beekeepers get the honey from the hive?

The bees put their honey into the frames of their hives and seal it with wax. The beekeepers then collect some of the frames full of honey from the hive ready for extracting but always leave plenty of honey for the bees with the beekeepers only taking the excess honey which they don’t need.

How do beekeepers get the pollen from the hive?

When the bees enter their hive carrying pollen, it knocks off their back legs therefore they lose some of the pollen. It is then caught in little trays in the hive and the pollen is collected from there. The bees do not go short of pollen as it’s the beekeepers job to keep a close eye on the bees and the hives to make sure the whole colony is as healthy as possible.

Maple Syrup

How should I store my Maple Syrup?

You should store your Maple Syrup in a dry place at room temperature, away from direct sunlight & strong odours, with the lid, securely sealed. Once opened you should store keep refrigerated and use within 4 weeks.

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