Privacy Policy
Privacy & Cookie Policy
This privacy policy sets out how Hilltop Honey Ltd. uses and protects any information that you give us when you use this website.
We do not store credit card details nor do we share customer details with any 3rd parties. (With the exclusion of Courier services)
Hilltop Honey Ltd. is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Hilltop Honey Ltd. may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 04/05/18.
What we collect
We may collect the following information:
- name and company name
- contact information including email address and telephone
- demographic information such as postcode, preferences and interests
- other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Responding to enquiries
- Internal record keeping
- We may use the information to improve our products and services
- We may contact you by email, phone, fax or mail
- We may use the information to customise the website according to your interests
If you have given your consent to be on our mailing list:
- we may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided
- From time to time, we may also use your information to contact you for market research purposes
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
Third party cookies
Google Analytics
This cookie is placed by Google. It enables Hilltop Honey Ltd. to learn information about our users use of the Hilltop Honey Ltd. web site such as the time of visit, the pages viewed, whether the user has visited before and the web site visited prior to visiting the Hilltop Honey Ltd. website.
If you do not wish to allow the use of Google Analytics cookies at all, Google provides an opt-out plug-in for most common website browsers http://tools.google.com/dlpage/gaoptout.
Facebook Pixel
This cookie is placed by Facebook. It enables Hilltop Honey Ltd. to measure, optimize and build audiences for advertising campaigns served on Facebook. In particular it enables Hilltop Honey Ltd. to see how our users move between devices when accessing the Hilltop Honey Ltd. website and Facebook, to ensure that Hilltop Honey Ltd.’s Facebook advertising is seen by our users most likely to be interested in such advertising by analysing which content a user has viewed and interacted with on the website.
For further information about the Facebook Pixel please see:
https://en-gb.facebook.com/business/help/651294705016616
Facebook privacy and advert controls can be found on the following links: